Tlggaming.com recognizes the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on https://tlggaming.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and our online customers. By visiting and/or using our website, you agree to this Privacy Policy.
Tlggaming.com is a property of TLG GAMING INDIA LLP, an Indian Company registered under the Limited Liability Partnership Act, 2008 having its registered office
321 Chhappniyo Mohllo, Near Daliya School, Adajangam, Surat City, Navyug College, Surat Surat GJ 395009 IN.
DATA STORAGE
We use India India-based web server to host this website and store your data domestically as permitted and regulated by the laws of India. We are using global caching for static data such as images, JS, and CSS to serve the website faster.
Information we collect
Contact information: We might collect your name, email, mobile number, phone number, street, city, state, Pincode, country and IP address, time zone, browser, device, and shared cookies.
Payment and billing information: We might collect your billing name, billing address, and payment method when you buy a product. We never collect your card number card expiry date or other details about your card and other financial information on our website. Cards/Upi information will be obtained and processed by our online payment partners EASEBUZZ, PAYTM, CASHFREE, GPAY, RAZORPAY ETC.
Information you post: We collect the information you post in a public space on our website or on a third-party social media site belonging to TLGGAMING.COM.
Demographic information: We may collect demographic information about you, the product you like, searches you intend to make on the website, the product you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
Other information: If you are using our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, the duration of time spent on our website, pages accessed, or what site you visit when you leave us. We might also collect the type of mobile device you are using or the version of the operating system your computer or device is running to improve user experience with us.
We collect information in different ways.
We collect information directly from you: We collect information directly from you when you register to purchase a product or a gift card. We also collect information if you post a comment on our websites or ask us a question through phone or email.
We collect information from you passively: We use tracking tools like Google Analytics, Google Webmaster, browser cookies, and web beacons to collect information about your usage of our website.
We get information about you from third parties: For example, if you use an integrated social media feature on our websites. The third-party social media site will give us certain information about you. This could include your name and email address.
Use of your personal information
We use the information to contact you: We might use the information you provide to contact you for confirmation of a purchase on our website or for other promotional purposes.
We use the information to respond to your requests or questions. We might use your information to confirm your address and delivery status.
We use the information to improve our products and services: We might use your information to customize your experience with us. This could include displaying content based on your preferences.
We use the information to look at site trends and customer interests: We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
We use the information for security purposes: We may use the information to protect our company, our customers, or our websites.
We use the information for marketing purposes: We might send you information about special promotions or offers. We might also tell you about new features or products. These might be our own offers or products, or third-party offers or products we think you might find interesting. Or, for example, if you buy the product from us we'll enroll you in our newsletter.
We use the information to send you transactional communications: We might send you emails or SMS about your account or a product purchase.
We use information as otherwise permitted by law.
Sharing of information with third parties
We will share information with third parties who perform services on our behalf. We share information with vendors who help us manage our online payment process order processors or transactional message processors. Some vendors may be located outside of India.
We will share information with the logistics. We share your information with the logistic team and other parties responsible for fulfilling the purchase obligation. The logistics and other parties may use the information we give them as described in their privacy policies.
We will share information with our business partners. This includes a third party who provides products and inventory, or who operates the applicable taxes. Our partners use the information we give them as described in their privacy policies.
We may share information if we think we have to in order to comply with the law or to protect ourselves. We will share information to respond to a court order or subpoena. We may also share it if a government agency or investigatory body requests it. Or, we might also share information when we are investigating potential fraud.
We may share information with any successor to all or part of our business. For example, if part of our business is sold we may give our customer list as part of that transaction.
We may share your information for reasons not described in this policy. We will tell you before we do this.
Email Opt-Out
You can opt out of receiving our marketing emails. To stop receiving our promotional emails, please email info@tlggaming.com or click unsubscribe on the mail itself. It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
Third-party sites
If you click on one of the links to third-party websites, you may be taken to websites we do not control. This policy does not apply to the privacy practices of those websites. Read the privacy policy of other websites carefully. We are not responsible for these third-party sites.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:
Mr. Akshay Patel
321 Chhappniyo Mohllo, Near Daliya School, Adajangam, Surat City, Navyug College, Surat
Surat GJ 395009 IN.
Email: tlggamingindia@gmail.com
If you have any questions about this Policy or other privacy concerns, you can also email us at tlggamingindia@gmail.com
Updates to this policy
This Privacy Policy was last updated on 22-DECEMBER-2023. From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy are subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.